Return

Return

 

Nellensports has recently started selling supplements and clothing. We want to make the products affordable and accessible to all our customers. However, because we use small margins, we are forced to shift the costs of returning products to our customers. We want to point out that you can only return clothes. Supplements or other products can not be returned. Should you have a question or problem with a product or supplement afterwards? We request you to contact us via our contact form.

Only for clothing that is not worn, but is broken or has other defects, we reimburse the costs for returning.

Only unworn (of course you can fit) and undamaged items with original label and in an undamaged, original package can be exchanged (within 14 days after receipt) (of course that only counts by orders within The Netherlands, if it is an international order it will take longer).

Download here the returnform

Can I cancel my purchase?

When purchasing clothes, through our webshop you have a right of dissolution of 14 days. Only unworn (of course you can fit) and undamaged items with original label and in undamaged, original packaging can be returned within 14 days of receipt. In the event of dissolution within 14 days, we will refund the full purchase price (including the original shipping costs) (by international orders it will take longer to process)

Stuur je bestelling retour naar het retouradres hiernaast.

Meer informatie over ons retouren beleid en het herroepingsrecht kunt u vinden in artikel 6, 7 en 8 van de terms and conditions.

If you have other questions about the return, you can always contact us.

Guarantee

We think it is important that our customers are satisfied. The products must therefore also meet the expected quality. Upon receipt of the products, the products must be in perfect condition and meet the quality standard that you can expect from each brand. In the unlikely event of a defect in the item, you can contact us via our contact form.

What is covered by the warranty?

All items we offer must be made of good material and are of good quality. Does the material not meet these requirements? Or is the article not produced correctly? Then you are of course entitled to our guarantee. If we can not solve the problem, we will proceed to return the purchase price.
A product should not show any defects that can not be expected during the expected lifetime under normal use. If you have problems with an article, you can contact us via our contact form.

Address information for returning:

Nellensports
Kennedylaan 5
4281 KT Andel
The Netherlands